What makes an outstanding manager? What is management best practice? We look at the difference between management and leadership, and the key responsibilities of a people manager.
Define your current and aspirational managerial brand and discover how to make your brand work for you back on the job. Find out how your style impacts your team and explore how to push your managerial skills further.
Learn how to be a master communicator and how to get your point across in a clear, concise and positive manner. Whether you’re speaking one-to-one or one-to-500, honing your skills as a communicator will make the biggest single difference to your effectiveness.
Learn how to coach and give feedback to aid personal and professional development. Learn when and how to apply different models of coaching and how to give positive, timely and constructive feedback.
Managing your time and juggling workloads is a difficult task. Learn how to manage yourself - your resilience, your time, your focus to ensure sustainable peak performance.